Features
The Adomo System Features
Leverage the rich functionality in the Adomo System to deliver an enterprise-ready Unified Messaging solution today. Implement with the Adomo next-generation modular architecture for a resilient, scalable and flexible solution that adapts to your specific environment.
Subscriber Telephone - Voice Messaging access (TUI)
- TUI emulation - Octel Aria
- Personal greetings, password and setting access
- Detail envelope with Caller ID, time of call and length of message
- Forward and reply, multiple message recipients
- Addressing messages by speech
- Create and forward messages to any contact address or distribution list in your corporate directories Exchange Global Address Lists (GALs) or Personal Contacts lists (PCLs)
- Private message flag - restricts message notification access & use
Subscriber Single Inbox - Unified Messaging
- Outlook merged email, voice and fax message retrieval, interactions and management
Voice message - email notification with .wav file message - Subject line message addressing - Caller ID, number and name from GAL/PCLs
- Recover Voice Messages previously deleted in TUI in Outlook
- Outlook toolbar (Exchange form) for message playback on PC or any phone
- No PC client software download required - simplifying deployment and support
- Forward & reply with voice messages to any email contact<
- Fax support for single DID - transfers incoming faxes to third party fax server
- Works with any fax server that accepts DTMF identification of recipient
- Class of Service controlled
- For T1 and DSE integrations only
Subscriber Single Number & Mobile Support - Personal Assistant via MyAdomo
- Reach Me: for personalized call routing (Find Me, Follow Me)
- Personalize and prioritize handling based on time of day, day of week and/or contact
- Notify Me: message notifications: SMS, Paging or Outcalling
- SMS message notification, including Caller ID & name
- Voice message delivered as email message to email-enabled mobile devices
- Voice message playback without dial-in on devices with .wav support (e.g. BlackBerry 8100, Treo and others)
Outside Caller Interface - Auto Attendant, Caller Applications & Information Mailboxes
- Caller features: skip greeting, message review, erase & re-record, priority and private
- Operator Assistance, Zero Out and the * Back Button
- Auto Attendant with speech enabled message addressing, plus standard spell-by-keypad & numeric extension directory
- TTS (Text to Speech) for customized caller applications
- After hours and secondary attendant
- Speech-based functionality built into each Adomo Appliance - no separate server
Management Administration & Reporting
- Administrative console - manage multiple, local or remote appliances via one browser interface
- Manage Users (e.g. MACs) via Active Directory (AD), Adomo System Manager, or Web-based interfaces
- Delegate administrative capabilities - Using AD and Exchange permissions allows voice messaging-only administrators to have access to only those functions necessary
- Uses your existing Microsoft Active Directory as a single data source (directory) for messaging users and permissions - no AD schema extensions required
- Powerful class of service flexibility, customization for feature access group designations
- Multiple predefined classes of service, include Executive, Enhanced & Standar
- Differences between the classes include local and long distance capability
- Allows enabling/disabling of users, Auto-attendant entries, and VPIM users
- Appliance health can be can be monitored via third party SNMP monitoring tools
- Extensive log reporting covers System use, errors, capacity, activity tracking
- Data can be shared in any customer preferred reporting tool (XML, Excel or others)
- Reporting eases troubleshooting and monitoring subscriber activities
- Supports Multiple Time Zones
- Adomo Appliances, AEC Servers, and Users can be in different time zones
- User template sets time zone for new users based on location
- User can change time zone in User Preferences
Adomo Exchange Connector (AEC) software
- Adomo System Manager console (see previous)
- Connector Services provides appliance interaction with Microsoft Exchange and Active Directory.
- AD Extension for User Management the plug in to Microsoft Active Directory Users and Computers (ADUC)
- Outlook Form provides subscribers added functionality - no PC client download
- Adomo Voice Messaging User Preferences (MyAdomo) provides a browser UI for subscriber preference settings (e.g. Reach Me, Notify Me).
Adomo Appliance
- Hardened stateless Linux appliance
- Multiple PBX IP/TDM support
- Built in VPIM Networking
- Hot-swappable with no users homed per appliance
- High availability Raid 1 storage with dual processor, power and fan standard
- 3 day rolling cache for messages for always on when there is an Exchange or Network failure
- N+1 clustering and clustering via WAN
- MWI - Message Waiting Indicator functionality & management with auto status synchronization upon subscriber GUI or TUI message retrieval
- Speech and Auto-Attendant functionality built in
- Telephony integration - VoIP (Cisco, SIP) & TDM (DSE, T1/PRI, T1/QSIG, Analog, SMDI, MCI) with MWI Support
- Software upgrades for single system image vie one click update
- 2U rack mount appliance with up to 192 ports per server (approx 20,000 users)
Microsoft Technology Compatibility
- Microsoft Outlook 2000 and up
- Microsoft Exchange 2000 and up
- Microsoft Active Directory 2000 and up
Multi-language support
- Language pack architecture for all user interaction
PBX Support - IP & TDM
Scan our continutally expanding roster of PBX's supported
For more information...
For more information please download our data sheet or whitepaper. Call Adomo directly at 1 877-MY-ADOMO (877-692-3666). Or - connect with an Adomo Messaging Solution Advisor.
