Unified Messaging in a Multiple PBX Environment

Many corporations, especially those that have multiple locations or have acquired other companies, have been saddled with many different PBX and Voice Messaging systems, each of which require replicated data stores, self-contained networks and "homed" PBXs. VoIP is changing that paradigm, allowing corporations to eliminate that separate telephony infrastructure in favor of a single data network. But switching phone systems -- desktop telephone sets, PBXs and Voice Messaging systems -- is an extensive process, requiring a phased migration.

Adomo is helping a large systems integrator provide standard voice messaging to the entire workforce as part of a phased VoIP and IP-PBX rollout. This firm, with more than 2500 employees in nine locations, has acquired other companies and is in the process of acquiring others. Because of this, they have inherited several PBX and Voice Messaging systems, increasing complexity of maintenance and user management. The firm began planning a phased VoIP migration to eliminate this costly infrastructure and to standardize on PBX and Voice Messaging systems. The firm's VoIP wishlist included Unified Messaging capabilities and mobile communications integration.

The Adomo Solution

With our PBX-independent appliance and seamless integration with Microsoft Exchange and Active Directory, Adomo met the needs of this growing organization by providing a voice & Unfied Messaging platform that was designed and built for future voice applications.

Eliminate costly dual communications networks and infrastructure

Adomo's ability to integrate with both legacy PBX and newer IP-PBX systems moves the Voice Messaging traffic to the corporate data network, giving each user Unfied Messaging capabilities regardless of which PBX (or IP-PBX) the user might use. Adomo Unfied Messaging gets you a step closer to eliminating your dual communications networks.

Simplify management using existing IT storage, permissions and backup policies

Adomo's seamless integration with Microsoft Active Directory and Exchange takes advantage of your current IT policies without requiring schema changes.

Lower employee disruption costs

Adomo Unfied Messaging integrates standard telephone keypad interface while adding mobile functionality, including access via Microsoft Outlook and Exchange-compatible devices such as smartphones. Pushing the Adomo Unfied Messaging to the entire workforce before each location's planned VoIP migration gave the IT management a win by increasing user productivity while decreasing disruption and lowering operational costs.

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